This privacy policy stipulates the protection of the privacy of members and non-members using Internet website (airbusan.com) operated by Air Busan Co., Ltd. and securing the stability of information communication network.
We will do our best to protect the personal information of the collected users. Also prevent unexpected disadvantage and illegal leakage of personal information. The privacy policy of the company may change according to the amendment of the law, the change of the government directive or the change of the internal policy of the company, so please confirm it from time to time.

The company's personal information policy includes the following contents

[Protect personal information]

1. personal information list that we collecting

The personal information we collect is as follows

1) Membership

Division Membership Required information.
Collection Items Identification(ID), Password, Confirm password, Name(Korean or English), date of birth, sex, contact (country/ region number, phone number), E-MAIL address, staying country/region Guardian’s Korean name, relationship, I-pininformation, E-MAIL address.

2) Additional input information

Division Payment Customer center inquiry (non-member)
Collection Items 1) Credit card:card number, expiration date, card password etc.
2) bank transfer:bank name, account number, account password etc.
name, contact, E-MAIL, password

3) Personal information that automatically generate

Collection Items Record of service that we served, access log, cookie, connection IP information, billing history etc.

4) United state Route

Division Boarding customer information Sojourn information while staying in United state
Collection Items Passport availability,sex, date of birth, passport number, passport expiration date, issue organization,nationality Boarding passenger, country, state, city, address, zip code.

5) Non-membership

Collection Items Payment, survey, Personal information that automaticallygenerates,necessary information is collected for event participation.

2. Method of collection personal information.

The Company collects personal information in the following ways.

  1. Home page, written forms, telephone, fax, join membership by e-mail, in-flight duty-free items, application for purchase of our products, customer's voices, etc.
  2. Collection through generation information collection tool

3. Purpose of collection and use of personal information.

The Company shall not use the personal information of the user except for the consent of the user or regulation of statue.

  1. Fulfillment of contracts related to the provision of services and settlement of fees due to the provision of services
    Provide content, flight reservation, ticket issuance, ticket dispatch or billing, financial transaction authentication and financial services, purchase and payment
  2. Membership management.
    Confirmation of legal representative's consent when collecting personal information of children under 14 years old, dispute settlement, personal identification, personal identification, prevention of unauthorized use of unauthorized member, prevention of unauthorized use, confirmation of enrollment, Record keeping, handling complaints, etc.
  3. Using in marketing, advertisement and event
    Development and specialization of new services, service provision and advertisement according to demographic characteristics, identification of access frequency, statistics on user service utilization, event management, use of advertisement information such as prize lotteries

4. Personal information provided by third parties

The Company will not provide personal information to third parties without the consent of the user except in exceptional cases such as being based on government statute. However, it is possible to provide personal information of users to affiliates and sponsors, but this is done only for the purpose of providing optimal / high quality service to each user. In this case, either the purpose of using the recipient, the contents of the information to be provided, the personal information of the recipient and the period of use of the recipient should be notified individually (ex. Mouse click)by electronic mail or in writing, or specified on the Internet site,. Currently, Air Busan website provides personal information of the users who are insured by the travel insurance as below.

Division Content
Person who receives personal information Meritzfire
Purpose of Person who receives Maintenance and management of insurance contracts, inspections of insurance payments
Items of personal information provided Name , sex , date of birth
Retention and use period of personal information of recipient 5 years after insurance transaction ends
The fact that you have the right to refuse consent and the disadvantage of denying consent "If you do not want to be covered, you can opt-out. However, if you deny this consent, it is not possible to conclude insurance contracts."

5. Handling of collected personal information

In order to fulfill the contract and to provide the service, the Company entrusts the personal information handling business as follows.

Consignment service Contracting company
Commitment of computerization processing business of member information Asiana IDT
Homepage Mobile promotion and DM sending Wee's systems
Real name verification when registering NICE information service
Check-in and ticketing TNS KOREA, AQ
Call center (reservation and ticketing) Booli information link
In-flight duty-free sales management Airbiz
Payment settlement intermediation (VAN) Korea Information and Communications, first data, KOVAN
Internet payment agency (PG) Domestic Korea Information and Communications, financial Telecommunications and Clearing Institution, VP corporation
Overseas Eximbay(Hong Kong / Macao), E-Context(Janpan), NCCC(Taiwan), Alipay(China ), Chinapay(China)

6. Retention and use period of personal information

The personal information collected by the user's consent is retained and used while the user uses the service on the company's Internet website. We will destroy personal information collected without delay when the purpose of collection and use of personal information is achieved as described below.

  1. For subscription information
    When you have a request to withdraw or lose your membership
  2. Collected for temporary purposes such as surveys, events, etc.
    That year event, survey are finished
  3. Case that abolishing business
    However, even if the purpose of collecting and using personal information is fulfilled, it is necessary to preserve it in accordance with the provisions of relevant laws such as the Commercial Act, Consumer Protection Act in Electronic Commerce etc. You may keep your personal information accordingly.
  4. Records on the contract or withdrawal of subscription, records on the payment settlement and goods supply
    Reason for Preservation: law regulation on Consumer Protection in Electronic Commerce etc.
    Retention period: 5 years
  5. Consumer complaints or dispute handling records
    Reason for Preservation: law regulation on Consumer Protection in Electronic Commerce etc.
  6. Record of identity verification
    Reason for preservation: lawregulation on Promotion of Information Network Usage and Information Protection, etc.
    Retention period: 6 months
  7. Records of visits to the homepage
    Reason for retention: Communications Privacy Protection law

7. Procedures to destroy personal information

In principle, after the purpose of collecting and using personal information is achieved, the company will immediately destroy the information. The procedure and method of destruction are as follows.

Destruction procedure
The information entered by the member for membership purposes will be destroyed after a certain period of time, after the purpose is achieved, according to the internal policy and other relevant laws and regulations (refer to the period of holding and using personal information).

How to destroy
Personal information printed on paper is destroyed by crushing or incineration through the information security officer and the related person in charge.The information protection and the personal information stored in the form of electronic file are protected by the information security officer and destroy under the computer administrator supervision.

8. The child's personal information and the rights of the legal representative and how to do it

When Company collects personal information from children under the age of 14 years, or provides the collected information to a third party, Company mustobtain the consent of the legal representative when using the information beyond the agreed range. Therefore, children under the age of 14 can only register their information if they have obtained the consent of their legal representative.

A legal representative of a child under the age of 14 may directly read or correct personal information on our internet website (www.airbusan.com) or request the withdrawal of consent for the collection and use of the child's personal information. In this case, Company will take necessary measures after confirming whether or not you are yourself.

Under the age of 14 and under the age of 14 legal representative may at any time, view or modify theirpersonal information and may ask you to terminate your registration.

If a user requests correction of an error in personal information, it will not use or provide the personal information until the correction is completed.

How to view, modify and withdraw your personal information
You can view the information by clicking 'Change Member Information' after login to our internet website. You can modify or withdraw (cancel) the information by clicking the 'Change Member Information' or 'Leave Member' button on the relevant page.

9. Matters concerning the installation, operation and rejection of the automatic collection device of personal information

The Company installs and operates a device that automatically collects personal information by using "cookies" that store and find your information from time to time. Cookies are small text files that are sent to your browser by the server used to run your company's web site and are stored on your computer's hard disk. Cookies identify your computer but do not personally identify you.

  1. The company uses cookies for the following purposes.
    • 1) Membership Certification
    • 2) Improving homepage usability by analyzing access frequency, visit time, trace and number of visits.

You have the option of installing cookies. You can also allow all cookies on the Tools> Internet Options tab at the top of your web browser, check each time a cookie is saved, or refuse to save all cookies. However, if you refuse to install cookies, there is no problem in using it, but it may be difficult to provide services related to marketing.

10. Personal Privacy protectdirector

We will do our best to protect personal information by designating the personal information protection officer for the user's personal information. Currently, the personal information protection officer of the company is as follows.

Division Privacy protect Director
Name / Position Jung Chang-jae Director
Department / Cell-phone Security room
(1666-3060)
E-mail cjj@airbusan.com
Division Privacy protect manager
Name / Position Chang Jae Won manager
Department / Cell-phone Security room
(1666-3060)
E-mail jwjang@airbusan.com
Division Privacy protect manager
Name / Position JeonJiWoong
Department / Cell-phone Security room
(1666-3060)
E-mail Jgw1227@airbusan.com

If you need to report or consult about privacy infringement, please contact the following organizations.

  • Personal- Information Dispute Resolution Committee(www.kopico.go.kr / 1833-6972)
  • Privacy Complaints Center (privacy.kisa.or.kr / 118)
  • Cyber Investigation Department, Supreme Prosecutors' Office (www.spo.go.kr / 1301)
  • Cyber Safety national Police Agency (cyberbureau.police.go.kr / 182)

11. Complaints concerning regarding personal information

User may request inquiries and complaints in the following ways regarding personal information, and we will promptly notify you of the processing result after receiving it.
Internet: Receive through "E-MAIL" in the homepage
Customer Service Center: Call us at 1666-3060

12. Technical and administrative measures to protect personal information

As a technical measure for protecting the privacy of users, the Company has provided various security devices. All information you send is securely stored / managed in a security system protected by a dual firewall device. In addition, as a managerial measure to protect users' personal information, the company has established procedures for accessing and managing personal information of users, and is continuously conducting security education by limiting the number of users handling personal information of users to the minimum. We also designate users of the system that process personal information, assign user passwords, and update them regularly.

13. Duty to notify before revision

The Company complies with the laws and regulations related to the protection of personal information such as the Information and Communication Network Promotion and Information Protection Act of Korea, the Personal Information Protection Directive, the Use and Protection of Credit Information Act, the Electronic Commerce Basic Act, and the Electronic Transaction Consumer Protection Directive. If there is any addition, deletion or modification of the contents of the personal information processing policy due to changes in laws and regulations, government guidelines, or internal policies, Will be notified in advance. However, if significant changes are made to the user's rights, such as the items of personal information to be collected, the purpose of use, etc., at least 30 days before notice, and if necessary, the user's consent may be re-granted.

  • Announcement date: May 23, 2018
  • Enforcement date: May 30, 2018
  • Revised November 9, 2009: Non-Purpose Use and Personal Information [Article 8] Reinforcement of personal information destruction method
  • Revised January 6, 2010: Updated personal information collection items for international flights, updated contents and purpose of collection
  • Revised November 30, 2011: 9. 30 Amendment of personal information processing policy pursuant to the Personal Information Protection Act
  • Revised September 3, 2012: 8. Revised the personal information processing policy pursuant to Article 23-2 of the 18th Division of Information and Communications Network Act
  • Revised April 17, 2015: Updated personal information, entrusted business and service
  • Revised August 18, 2016: Required information for membership registration Latest update
  • Revised January 10, 2017: Updated personal information management contractors, updated contents of consigned services, updated personal information manager
  • Revised February 14, 2017: Update of Personal Information Manager
  • Revised April 26, 2017: Updates on Mandatory input information for member registration.Update the child's personal information and legal representative's rights and how to act. Personal Information Infringement Accident Agency Latest Content Update
  • Revised May 17, 2017: Update information collected when registering for membership under the age of 14. Added information about collected items when using the US routes. Update of personal information manager information due to office relocation
  • December 14, 2017 Revision: Changes in the Personal Information Officer's Statement, Personal Information Dispute Committee's Number Modification, and Personal Information Processing Policy Updated
  • Revised May 30, 2018: Add a table for readability add a payment agency, remove duplicate content